Shipping Policy

Last updated: 30th January 2026.

At Van Delmond, we are committed to delivering refined menswear with care and transparency. Please review our shipping policy below to understand how and when your order will arrive.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Shipping Destinations

We currently ship to:

  • United Kingdom
  • European Union countries

If your country is not listed, please contact us before placing an order.

Estimated Delivery Times

Delivery times vary depending on location and demand. As we work with international suppliers, shipping may take longer than traditional retail.

Estimated delivery times:

  • United Kingdom: 6–15 business days
  • European Union: 6–18 business days

Please note these are estimates, not guarantees.

Shipping Costs

Shipping costs are calculated at checkout and depend on:

  • Destination country
  • Order size and weight

From time to time, we may offer free shipping promotions, which will be clearly displayed on our website.

Tracking Information

Where available, tracking details will be emailed to you once your order has shipped.
Some shipments may experience partial tracking updates depending on the courier.

Customs, Duties & Taxes

Van Delmond is not responsible for any customs duties, VAT, or import taxes applied by your country.

These charges are determined by local authorities and are the responsibility of the customer.

Delays & Exceptions

Shipping delays may occur due to:

  • Customs inspections
  • High seasonal demand
  • Courier disruptions
  • Incorrect shipping information

We appreciate your patience in these rare cases.

Incorrect Address

Please ensure your shipping address is accurate at checkout.
Van Delmond is not responsible for orders delivered to incorrectly provided addresses.

Lost or Missing Packages

If your order appears delayed or missing:

  • Please allow the full estimated delivery time
  • Contact us at vandelmond@gmail.com

We will investigate and assist where possible.

Contact Us

If you have any questions about shipping, please contact us at vandelmond@gmail.com