Privacy Policy

Last updated: 30th January 2026.

At Van Delmond, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

When you visit our store or place an order, we may collect the following information:

  • Personal details such as name, email address, phone number and shipping address
  • Payment information (processed securely by third-party providers)
  • Order history and purchase details
  • Technical data such as IP address, browser type and device information

How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Communicate with you about your order or enquiries
  • Provide customer support
  • Improve our website and services
  • Comply with legal and regulatory obligations

We only collect information that is necessary for these purposes.

Sharing Your Information

We may share your personal information with trusted third parties, including:

  • Payment processors
  • Shipping and logistics partners
  • Website and analytics service providers

These parties are only given access to the information required to perform their services and are obligated to protect your data.

We do not sell or trade your personal information.

Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic.

Cookies help us understand how visitors interact with our website and allow us to improve functionality. You can disable cookies in your browser settings at any time.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

If you are located in the United Kingdom or European Union, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for data processing
  • Request a copy of your data

To exercise these rights, please contact us.

Data Security

We take reasonable steps to protect your personal information and use secure systems to prevent unauthorised access, loss or misuse.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.

Contact

If you have any questions about this privacy policy or how your data is handled, please contact us at vandelmond@gmail.com